In accordance with §11 PAngV (German ordinance regulating the indication of Prices), the last offer price shows the lowest price of the last 30 days after all usual direct discount deductions. Discounts such as cashback or trade-in, which are calculated or paid out after the purchase or by third parties without a contractual relationship with Hifi Foto Koch GmbH (service providers, agencies, manufacturers, etc.) or which require further action, are not included.
These terms and conditions apply to orders placed in the online store, by telephone, fax or e-mail,
at HIFI +& FOTO KOCH GmbH. (store:fotokoch.se)
You can also find the information on the most important topics as compact info here:
* Price in € incl. VAT
Right of withdrawal for consumers: Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
It is our goal at store:fotokoch.se to develop an environment that is easy to use and always respectful of the rights and expectations of our customers and other visitors to the FotoKoch website (www.fotokoch.se).
This privacy policy describes how Hifi & Foto Koch GmbH (referred to here as "Foto Koch") collects, processes and uses the data that you give us when you use our website and protects it in accordance with the applicable data protection regulations.
As of May 25, 2018, the provisions of the EU General Data Protection Regulation (hereinafter: GDPR) apply throughout Europe. Here we would like to inform you about the processing of personal data carried out by HiFi & Foto Koch GmbH in accordance with this new regulation (see Article 13 GDPR). Please read our data protection information carefully. If you have any questions or comments about this data protection information, you can send them at any time to the email address given in section 2.
The following data protection information informs you about the type and scope of the processing of so-called personal data by HiFi & Foto Koch GmbH. Personal data is information that is or can be directly or indirectly assigned to your person. Data processing by HiFi & Foto Koch GmbH can essentially be divided into two categories at :
For the purpose of contract processing, all data required for the execution of a contract with HiFi & Foto Koch GmbH are processed. If external service providers are also involved in the processing of the contract, e.g. logistics companies, payment service providers and/or registration offices of the manufacturer or distributor, your data will be passed on to them to the extent necessary in each case.
When you access the website/application of HiFi & Foto Koch GmbH, various pieces of information are exchanged between your end device and our server. This may also involve personal data. The information collected in this way is used, among other things, to optimize our website or to display advertising in the browser of your device.
In accordance with the provisions of the GDPR, you have various rights that you can assert against us. These include the right to object to selected data processing, in particular data processing for advertising purposes. The option to object is described in 3.3.3. and 3.4.
If you have any questions about our data protection information, you are welcome to contact our company data protection officer at any time. You will find the contact details below.
This data protection information applies to data processing by HiFi & Foto Koch GmbH, Schadowstraße 60/62, 40212 Düsseldorf, Germany ("controller"), and to the following website or application:
:
Mr. Erich Zimmermann
c/o ZiDa-Datensicherheit GmbH, Baden-Baden
Office MA: Schwarzwaldstraße 17
68163 Mannheim
Mannheim, Germany
Website of the data protection officer: zida-datensicherheit.de
When you access our website/application, the browser used on your device automatically sends information to the server of our website/application and stores it temporarily in a log file. We have no influence on this. The following information is also collected without your intervention and stored until it is automatically deleted
The legal basis for processing the IP address is Article 6(1)(f) GDPR. Our legitimate interest follows from the purposes of data collection listed below. At this point, please note that we cannot draw any direct conclusions about your identity from the data collected and that we do not do so.
The IP address of your end device and the other data listed above are used by us for the following purposes
The data is stored for a period of 180 days and then automatically deleted. We also use cookies, tracking tools, targeting methods and social media plug-ins for our website/application. The exact procedures involved and how your data is used for this purpose are explained in more detail below in section 3.4.
The purpose of HiFi & Foto Koch GmbH is the retail and distance selling of goods and services. In this context, we process the data required for the conclusion, performance or termination of a contract . This includes:
The legal basis for this is Article 6(1)(b) GDPR, i.e. you provide us with the data on the basis of the contractual relationship between you and us. If we do not use your contact data for advertising purposes (see 3.3. below), we store the data collected for contract processing until the expiry of the statutory or possible contractual warranty and guarantee rights. After this period has expired, we retain the information required under commercial and tax law relating to the contractual relationship for the periods specified by law. For this period (regularly ten years), the data is processed again solely in the event of a review by the tax authorities. We review the necessity of data storage at regular intervals - at least every two years. When your goods are dispatched, the order data (for clarification, your name, email and delivery address) will be used to track the shipment and identify problem cases in accordance with Art. 6 para. 1 lit. b. (in the context of contractual/pre-contractual relationships), Art. 6 para. 1 lit. f. (other inquiries) GDPR.
The following data processing is also required to process the purchase contract:
Your delivery address and email address will also be stored and processed in the PAQATO shipping analysis system of PAQATO GmbH (Johann-Krane-Weg 6, 48149 Münster, Germany) in order to deliver the goods faster and without errors and to ensure smooth communication in this regard (legitimate interest pursuant to Art. 6 para. 1 lit. f. GDPR).
If necessary, we check your identity with the help of information from service providers. The legal basis for this is Article 6(1)(b) and (f) GDPR. The authorization for this arises from the protection of your identity and the avoidance of fraud attempts to our detriment. The fact and the result of our request will be stored in your customer account for the duration of the contractual relationship.
I hereby consent to my creditworthiness being checked by HiFi & Foto Koch GmbH. I am aware that the check is carried out at the beginning of the order process and that I can revoke my consent at any time.
You can revoke your consent at any time with effect for the future by sending an email to to the address given under Contact or in 2.. The withdrawal of consent does not affect the lawfulness of the personal data processed until the withdrawal. If you do not wish to give the above consent, please inform us accordingly before you initiate the conclusion of your purchase. In this case, however, we can only offer you payment methods that are not associated with a credit risk for HiFi & Foto Koch GmbH. The circumstance and the result of our request will be stored in your customer account for the duration of the contractual relationship.
If you have already made a purchase from us, the data we have stored about you may be supplemented by so-called score values. The term scoring refers to the creation of a forecast of future events based on collected information and past experience. The data stored about you is used to assign you to statistical groups of people who have had similar entries in the past. The underlying procedure used is a well-founded mathematical-statistical method for forecasting risk probabilities that has been tried and tested in practice for many years.
In the event of a delay in payment , we transmit the necessary data to a company commissioned to enforce the claim if the other legal requirements are met. The legal bases for this are both Article 6(1)(b) and Article 6(1)(f) GDPR. The assertion of a contractual claim is to be regarded as a legitimate interest within the meaning of the second-mentioned provision. If the other legal requirements are met, we also transmit information about the delay in payment or a possible default to credit agencies cooperating with us. The legal basis for this is Article 6(1)(f) GDPR. The legitimate interest required here arises from our interest and that of third parties in reducing contractual risks for future contracts.
If you have concluded a contract with us, we will treat you as an existing customer. In this case, we process your postal contact data outside the existence of a specific consent in order to send you information about new products and services in this way.
We categorize and add further information to your customer profile so that you only receive information that is supposedly of interest to you. Both statistical information and personal information (e.g. basic data from your customer profile) are used for this purpose. The aim is to send you advertising based solely on your actual or perceived needs and not to bother you with unnecessary advertising.
The legal basis for the aforementioned processing is Article 6(1)(f) GDPR. The processing of existing customer data in this way for our own advertising purposes or for the advertising purposes of third parties is to be regarded as a legitimate interest.
You can object to data processing for the aforementioned purposes at any time free of charge, separately for the respective communication channel and with effect for the future. All you need to do is send an email or a letter by post to the contact details listed under 2.
If you file an objection, the contact address concerned will be blocked for further advertising data processing. We would like to point out that in exceptional cases, advertising material may still be sent temporarily even after we have received your objection. This is technically due to the necessary lead time for advertisements and does not mean that we will not implement your objection. Thank you for your understanding.
On our website, we offer you the opportunity to subscribe to our newsletter. In order to ensure that no errors have been made when entering your e-mail address, we use the so-called double opt-in procedure: After you have entered your e-mail address in the registration field, we will send you a confirmation link. Only when you click on this confirmation link will your e-mail address be added to our mailing list. You can revoke your consent at any time with effect for the future. All you need to do is click on the "Unsubscribe newsletter" link in each newsletter. Alternatively, you can send an email to the email address given under 2.
We currently use GetResponse software (Sp. z o.o., Arkonska 6/A3 80-387 Gdansk, Poland) to send our newsletters. Relevant data is passed on to GetResponse to ensure smooth dispatch and personalized content as well as to monitor success. In addition to your email address, this may include information from your customer account and your usage and purchasing behavior. Other pseudonymized data such as retrieval times, IP addresses, end devices and browsers etc. are also collected. For statistical purposes, we and GetResponse evaluate various actions, e.g. which links in the newsletter are clicked, which items were sold, etc. Web beacons and/or tracking pixels are used for evaluation. The targeting measures listed and used by us and GetResponse are carried out on the basis of Article 6(1) GDPR. GetResponse is a very secure partner that is contractually bound to the highest data protection standards. Further information on GetResponse's data protection can be found at https://www.getresponse.com/de/legal/datenschutz. A change of provider is not ruled out in the future, but is not currently planned. In the event of a change of provider, the data usage rights will be transferred to the new software provider, who will adhere to at least the same high standards.
We use cookies on our website on the basis of Article 6(1)(f) GDPR. Our interest in optimizing our website is to be regarded as legitimate within the meaning of the aforementioned provision. Cookies are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.
On the one hand, the use of cookies serves to make the use of our website more convenient for you. For example, we use so-called session cookies to recognize whether you have already logged into your customer account. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies for the purpose of user-friendliness , which are stored on your end device for a specified period of time. If you visit our site again to use our services, it will automatically recognize that you have already been with us and which entries and settings you have made so that you do not have to enter them again.
If you have a customer account with HiFi & Foto Koch GmbH and are logged in, the information stored in cookies will be added to your customer account.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website. The storage duration of cookies depends on their purpose and is not the same for everyone.
We use Google Analytics and Google Tag Manager, web analytics services provided by Google Inc ("Google"), on the basis of Article 6(1)(f) GDPR for the purpose of tailoring and continuously optimizing our website.
In this context, pseudonymized user profiles are created and cookies are used. The information generated by the cookie about your use of this website, such as
are transmitted to a Google server in the USA and stored there (see also 4). The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that it is not possible to assign them to (so-called IP masking).
You can prevent the installation of cookies by selecting the appropriate settings in your browser software ; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing this browser add-on. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found on the Google Analytics website.
The targeting measures listed below and used by us are carried out on the basis of Article 6(1)(f) GDPR. Through the targeting measures used, we want to ensure that you only see advertising on your devices that is geared to your actual or perceived interests. It is in both your and our interests not to bother you with advertisements that are of no interest to you.
Our website uses cookies to collect and evaluate information to optimize advertising. For this purpose, we use the services of Episerver AB (Regeringsgatan 67, Box 7007, 103 86 Stockholm, Sweden -- formerly Peerius GmbH, Berlin). This information includes, for example, details of which of our products you have shown an interest in. The collection and evaluation is carried out exclusively pseudonymously and does not enable us to identify you. In particular, the information is not merged with personal data about you. We can use the information to show you offers on our website that are specifically tailored to your interests, as determined by your previous user behavior. The session-based cookie is automatically deleted after 2 hours. The user-related cookie has no limited validity.
We also use re-targeting technologies from Criteo SA (32 Rue Blanche, 75009 Paris, France). This enables us to make our online offering more interesting and tailored to you. For this purpose, a cookie is set with which interest data is collected using pseudonyms. This information is used to display interest-based advertisements about our offers on our partners' websites. No directly personal data is stored at and no user profiles are merged with personal data about you at . The cookie is stored for a period of 13 months and then automatically deleted.
You can prevent the installation of cookies by selecting the appropriate settings in your browser software ; however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by Criteo SA by following the instructions under "User choices" on this website.
Further information on data protection in connection with Criteo can be found on the Criteo website.
We work together with advertising partners to make the online offer on our site even more interesting for you. For this purpose, cookies are also set by our advertising partners when you visit our site (so-called third-party cookies). Information about your user behavior and your interests when you visit our website is also stored in the cookies of our advertising partners using pseudonyms. In some cases, information is also collected that was found on other websites before you visited our site. This information is used to show you interest-based advertisements from our advertising partners. No personal data is stored by and no user profiles are merged with personal data about you. The cookie is stored for a period of 60 days and then automatically deleted. You can prevent our advertising partners from displaying interest-based advertising by selecting the appropriate cookie settings in your browser (see also 3.4.1).
We work together with a service provider, DemoUp GmbH (Hardenbergerstr. 32, 10623 Berlin), which automatically assigns videos to the articles offered and transmits them to you when you access the page. Our aim is to make the online offer on our site more interesting for you. Your IP address is collected by the service provider for this purpose. This is necessary to ensure the functionality of the service. Under no circumstances will your IP address be merged with other data from the service provider. The IP address is not stored long-term and is only used for short-term video delivery. No user profiles are merged with your personal data either .
We work together with a service provider, DemoUp GmbH (Hardenbergerstr. 32, 10623 Berlin), which automatically assigns videos to offered articles and transmits them to you when you access the page. Our aim is to make the online offer on our site more interesting for you. Your IP address is collected by the service provider for this purpose. This is necessary to ensure the functionality of the service. Under no circumstances will your IP address be merged with other data from the service provider. The IP address is not stored long-term and is only used for short-term video delivery. No user profiles are merged with your personal data either .
You can prevent the targeting technologies described above by making the appropriate cookie settings in your browser (see also 3.4.1). You also have the option of deactivating preference-based advertising using the preference manager available here.
Our website uses the "Website Custom Audiences" pixel from Facebook to advertise on the social network. When you visit our website, a direct connection is established between your browser and the Facebook server via the pixel. If you are a Facebook user and have not deleted the cookies before logging in, Facebook can assign the visit to our website to your user account. We can only select which segments of Facebook users (such as age, interests) our advertising should be displayed to. No data records, in particular no e-mail addresses of our users - neither encrypted nor unencrypted - are transmitted to Facebook. You can find more information on this in Facebook's privacy policy at https://www.facebook.com/about/privacy.
Please click on the following link if you, as a Facebook user, do not wish any data to be collected via Custom Audiences:
https://www.facebook.com/settings?tab=ads
By calling up the Facebook conversion pixel from your browser, Facebook can subsequently recognize whether a Facebook ad was successful, e.g. whether it led to an online purchase. We only receive statistical data from Facebook for this purpose without reference to a specific person. This allows us to record the effectiveness of Facebook ads for statistical and market research purposes. In particular, if you are logged in to Facebook, we refer you to their data protection information https://www.facebook.com/about/privacy.
Please click on the following link if you are a Facebook user and wish to revoke your consent to Conversion Pixel:
https://www.facebook.com/settings?tab=ads
The operator of these services is Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland ("Facebook").
You have the option of using chat and video chat functions via our website using the "Acquire" tool. This is a service provided by Acquire Inc, 1067 Market Street, Suite 3005, San Francisco, CA 94103 ("Acquire").
The sole controller responsible for data processing via Acquire is
Brandfit Vertriebs GmbH, Kronprinzenstr. 5-7, 45128 Essen, Germany, telephone: 0201 - 8399770
Mail: info@brand-fit.de, representative of the controller: Marcus Lerche.
You can contact the data protection officer of Brandfit Vertriebs GmbH as follows:
Björn Leineweber, phone: 0201 - 890 66 123, email: leineweber@datenschutz-ruhr.de.
You can contact the above-mentioned data protection officer directly at any time with any questions or suggestions regarding data protection in connection with the "Acquire" tool.
The necessary data is used to establish contact and to ensure the usability of the chat and video function. This includes the browser type and version used, the operating system used by the accessing system, the date and time of access to the website, a shortened Internet Protocol address (anonymized IP address) and the Internet service provider of the accessing system. Your data is of course transmitted in encrypted form. You can decide for yourself which additional data you make available within the chat / video chat. Your data is generally processed for the fulfillment of a contract or for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR) or on the basis of your consent, unless a contractual relationship exists or is established (Art. 6 para. 1 lit. a GDPR). In some cases, the data may be used on the basis of the legitimate interest in maintaining and improving the functionality of the "Acquire" tool (Art. 6 para. 1 lit. f GDPR). Insofar as the processing of your data is necessary for the conclusion or performance of a contract, the provision of your data is contractually required. Otherwise, the contractual services cannot be provided.
When using the (video) chat tool, data is also sent to Acquire and stored on its servers. Unless otherwise configured, Acquire collects information such as chat and messaging transcripts and browsing information. Automatic information such as web browser used, IP address, operating system, browser types, page view statistics, and the type of device used is also collected. The data is stored on servers in the USA. Acquire guarantees compliance with the EU standard contractual clauses and thus processing in compliance with the requirements of the EU GDPR. Further information and Aquire's privacy policy can be found at: www.acquire.io/security/ or www.acquire.io/privacy-policy/. Your data will not be stored beyond the use of the Acquire tool.
In order to provide you with the greatest possible convenience when shopping, we offer you the permanent storage of your personal data, open and completed orders and parcel deliveries in a password-protected customer account. Once you have set up a customer account, you do not need to enter your data again. You can also view the data stored about you in your customer account at any time.
If you are ordering as a new customer, please send us the data listed under 3.2. In order to ensure that your order is processed securely and your payment transactions are allocated correctly, we must assign a customer number to your order. This customer number will be communicated to you with the order confirmation.
In order to provide you with the greatest possible convenience when shopping, we offer you the opportunity to view your stored data as well as open and completed orders and parcel deliveries in a password-protected customer account.
When your customer number is assigned, you will be given an automatically generated password. You can change this password in the customer area. The password is used together with your e-mail address and/or customer number to access your customer account.
If you place a second order, you can order again as a new customer or log in to your customer account before placing the order. For the avoidance of doubt, you do not have to order under the existing or already assigned customer number.
Please treat your personal access data confidentially and in particular do not make it accessible to unauthorized third parties. We cannot accept any liability for misused passwords unless we are responsible for the misuse. Please note that you will automatically remain logged in to for a short period after leaving our website unless you actively log out.
To make it easy for you to contact our service team, we provide you with a contact form. We enrich this contact form with data from your customer profile to make it as easy as possible for you to contact us. We can only access this customer data if you have previously logged in with your email or customer number and your personal password (see 3.5). We cannot accept any liability for misuse of the contact form unless we are responsible for the misuse.
Several times per calendar year we organize photo competitions in which you may send in pictures to take part in the competition. These photo competitions are organized by HiFi & Foto Koch GmbH or in cooperation with our partners. All persons over the age of 18 may participate. By submitting a photo, you agree to the respective conditions of participation. The participant assures that he or she owns all rights to the submitted photo, has the unrestricted exploitation rights to all parts of the photo, that the photo is free of third-party rights and that no personal rights are violated in the depiction of persons. If one or more persons are recognizably depicted in the photo, the persons concerned must agree to the photo being published. The participant will provide written confirmation of the above on request. Should third parties nevertheless assert claims for infringement of their rights, the participant shall indemnify the organizer against all claims. The data submitted by the participants will be published if the photos are published as part of the photo competition (reporting on this, award ceremony, publication on the homepage, etc.) or, if necessary, passed on to third parties involved (e.g. newspaper editors). The participants expressly agree to this.
On our website, you have the opportunity to make appointments for an on-site, virtual or digital consultation. Certain personal data is collected for this purpose, including name, address, telephone number and email address. We use the appointment management software from eTermin (eTermin GmbH, Im Wiesengrund 8, 8304 Wallisellen, Switzerland) to enable our customers to make appointments as smoothly and conflict-free as possible. Personal data is only collected and processed by eTermin GmbH to the extent necessary in the context of this appointment booking. We process and store your personal data only as long as it is necessary for the fulfillment of our contractual and legal obligations. If the storage of personal data is no longer necessary for the fulfillment of these obligations, it will be deleted, unless there are legal storage obligations.
With the exception of the processing described under 3.4.2 and 3.4.3, we do not pass on your data to recipients based outside the European Union or the European Economic Area. The processing mentioned under 3.4.2 and 3.4.3 results in the transfer of data to the servers of the providers of tracking and targeting technologies commissioned by us. These servers are located in the USA. Data is transferred in accordance with the principles of the EU-US Data Privacy Framework and on the basis of the EU Commission's standard contractual clauses.
In addition to the right to withdraw the consent you have given us, you have the following additional rights if the relevant legal requirements are met:
Under the conditions of Art. 21 para. 1 GDPR, data processing may be objected to for reasons arising from the particular situation of the data subject.
The above general right to object applies to all processing purposes described in this data protection information that are processed on the basis of Article 6(1)(f) GDPR. In contrast to the special right to object to data processing for advertising purposes (see 3.3.4 above), we are only obliged under the GDPR to implement such a general objection if you give us reasons of overriding importance (e.g. a possible danger to life or health). In addition, you have the option of contacting our data protection officer (see contact in 2.) or the supervisory authority responsible for HiFi & Foto Koch GmbH.
All data transmitted by you personally, including your payment data, is transmitted using the generally accepted and secure TLS (Transport Layer Security) standard, a technical enhancement of SSL (Secure Socket Layer). TLS is a secure and proven standard that is also used in online banking, for example. You can recognize a secure TSL connection by the s appended to http (i.e. https://...) in the address bar of your browser or by the lock symbol at the bottom of your browser.
We also use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved and reviewed in line with technological developments.
The seminar terms and conditions apply only to the seminars and workshops within the framework of the "Foto Koch Akademie".
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. Consumers have the option to use this platform for the settlement of their disputes.
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
HIFI & FOTO KOCH GmbH
Schadowstrasse 60/62
40212 D?sseldorf
Germany
www.store:fotokoch.se
Phone order service: 0049 211 / 17 88 00
We are here for you:
Mon-Fri: 8:30 a.m. to 6:00 p.m
Fax order service and inquiries: 0049 211 / 17 88 01 10
E-mail: service@fotokoch.se
Sales tax identification number: DE 811336501
Local court D?sseldorf HRB-Nr. 15000
Managing Director: Thomas G?rner
Place of performance and jurisdiction is D?sseldorf
? Copyright
For the entire web design, all graphics, respectively each layout and any text the copyright ? 1999-2024 lies with HIFI & FOTO KOCH GmbH.
ALL RIGHTS RESERVED.
All other trademarks, product brands and company names or logos cited on these web pages are the sole property of their respective owners. For the complete programming of the pages and the development of the database the copyright ? 1999-2024 is held by HIFI & FOTO KOCH GmbH.
ALL RIGHTS RESERVED.